Everything You Need to Know!

Find quick answers about our products, sizing, shipping, sustainability, and more—so you and your pet can shop with confidence!

What materials are used in Pawsh Pets products

Our products are crafted with carefully selected materials that balance durability, comfort, and style. For the Petote Bag, we use a quilted waterproof and crease-resistant fabric, designed to stay elegant while withstanding everyday use.

How do I choose the right size for my pet?

The Petote Pawsh Bag is best suited for extra-small and small dogs.
While it has been tested to hold pets up to 12kg, we recommend it for pups around 7–8kg for the most comfortable fit — allowing them to lay flat inside if carried.

As a multifunctional piece, the Pawsh Bag can also be used as a floor mat for dogs of any size, providing a clean and cozy resting space wherever you go.

Are your products eco-friendly and sustainably made?

Our focus is on creating timeless, multifunctional pieces designed to last — reducing the need for constant replacement. Each Pawsh Bag is crafted with premium materials that balance comfort, safety, and style for both you and your pet.

What is your return and exchange policy?

Please refer to our Shipping and Return section at the bottom of our Homepage

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery typically depends on your area/region within Australia.

Do you offer international shipping?

At this stage, Pawsh Bags are available exclusively within Australia. We look forward to offering international delivery in the near future.

Still Have Questions?

Can’t find what you’re looking for? Reach out to our friendly team—we’re happy to help with anything you need!

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At Pawsh Pets, we believe that luxury and practicality can coexist in perfect harmony.

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